Concierge Direct Communications

The World's
Original Influencer

We know who the concierges and guest services professionals are in Chicago’s hotels because our Concierge Ambassador visits the hotels to connect with them and gather their contact information on a regular basis. This group depends on Ateema to provide tools and information to help them serve their guests. We leverage this relationship for our quality clients in order to help them communicate and connect with Chicago’s concierges and guest services professionals in order to build their business.

Why We’re Unique

Elevating Hospitality: Unparalleled Concierge & Guest Service Relationships

At our core, we have cultivated the finest concierge and guest service relationships in the vibrant city of Chicago. Our dedicated Concierge Ambassadors engage in regular visits, ensuring a robust and dynamic connection. Committed to fostering a thriving community, we curate exclusive networking events that bring together the foremost hospitality influencers.

Empowering Excellence: Tailored Tools and Information

Our commitment extends beyond interaction – we empower concierges with essential tools and information, forging a path to excellence. Through our distinguished Concierge Preferred Magazine, we proudly deliver the sole visitor publication found in esteemed hotels. Our meticulously crafted Chicago Neighborhood Hotel Maps stand as the exclusive navigational guides within these premier establishments.

Elevate Your Expectations: Choose Unsurpassed Excellence

In a league of our own, we redefine the standards of guest service support in Chicago. Opt for the distinctive choice that redefines hospitality – partner with us and experience the pinnacle of concierge services.

Direct Services

Concierge Direct Emails

We send a dedicated email with your custom messaging to our entire concierge database of 400+ concierges and guest service professionals.

You simply complete a form and we can deliver the email in as little as 48 hours. This is a great way to share details about your promotions, new services or contacts, special concierge offers, invitations and more.

Concierge Ambassador Program

Our representative serves as an ambassador to your company by visiting the 100 downtown hotels on behalf of your business. This service can open up the powerful relationships and sales channels that you’ve been looking for from hotels. She can do the following for you:

Educate the hotel personnel about your business based upon the details you provide.
Survey concierge and guest services representatives with questions that relate to your business.
Deliver them brochures, gifts, invitations and more.

Concierge Networking Events

Bring together Chicago’s concierge and guest services professionals to show off your business and all of your offerings.

Your business is responsible for providing quality food & beverages while putting a spotlight on your venue's unique offerings. Ateema will market event and register attendees.

90+

Ateema and Concierge Preferred work with 90+ hotels in the downtown Chicago area!

Concierge Research

9 out of 10 concierge and guest services professionals depend on Ateema to help them provide a better experience for their guests
2/3 of guests that use hotel concierge or guest services teams ask for direct advice, or recommendations
Concierge and guest services pros suggest alternative businesses to 96% of guests seeking input on their own research or itinerary
96% of concierge and guest services professionals depend on Concierge Preferred Magazine & Chicago Neighborhood Maps to direct guests and help them stay up to date with things to do in Chicago

*Source: Chicago Hotel Concierge & Guest Services Survey: Summer 2022

Not sure where to begin?

Reach out to us and kickstart your personalized marketing strategy today! Simply fill out the form below to get in touch.